Present Employment.
Egton Medical Information Systems Ltd.
EMIS, Rawdon, Leeds.
www.emis-online.com
Employment dates: 06.2004 - present.
Software Support Consultant.
- Assisting in the design and development of the departments intranet site and the integration of a knowledge-base using MySQL and PHP.
- Providing technical support for the Emis LV clinical system, Emis-Online and MS Word Integration.
- Identifying, logging and escalating software bugs and providing fault resolution with the assurance that data confidentiality is maintained.
- Handling calls received either via the automated system or via the call centre in a polite and efficient manner.
